Firstly please make sure that you have selected Text to Speech correctly in CoPilot Live v8:
a) Tap MENU > SETTINGS > LANGUAGE AND SPEECH
b) Choose the Text To Speech voice (TTS voices have an * next to them)
c) Exit and restart CoPilot Live v8
d) Select MENU > SETTINGS > LANGUAGE AND SPEECH and tap the TEST button. You should now hear the Text To Speech voice
If you cannot see a voice with an * or TTS is still not working, make sure you have the latest version of CoPilot Live software on your phone. Text to Speech requires the latest version of CoPilot Live v8 navigation software, 8.0.0.620 or later
You can check your CoPilot Live version number from within CoPilot on your phone: select MENU > SETTINGS > ABOUT COPILOT
If you have an older version of CoPilot Live v8 software you can update it to the latest version for free from either:
a) Automatic upgrade via CoPilot Central 2.0 desktop software. You can download the latest version of CoPilot Central 2.0 from www.copilotlive.com/central
Or
b) Download the files directly from http://www.alk.eu.com/files/v8/winmobile/cabs/8.0.0.620-2577-tts.zip.
If you choose to download the files directly, please follow these installation instructions:
1. Exit CoPilot. If it is running by pressing MENU > EXIT COPILOT
2. Uninstall CoPilot from your phone. Go to START > SETTINGS > REMOVE PROGRAMS. Select CoPilot and click on REMOVE
3. Download the file from the link above. Once the download is complete, connect your phone to your computer via a USB cable in USB Host mode or ActiveSync mode
4. Extract the contents of the downloaded ZIP file to your storage card and overwrite any existing files to replace these
5. On your phone, select START > PROGRAMS > FILE EXPLORER
6. Browse to \Storage Card\2577
7. Tap copilot.wmppc
8. Follow the instructions on-screen to re-install CoPilot. Select DEVICE when prompted to choose an installation location
9. Close File Explorer on your phone
10.Start CoPilot from within START > PROGRAMS. You can check that the new version is installed selecting MENU > SETTINGS > ABOUT COPILOT
Other Features
We currently only have ClearTurn, Lane Assist and Speed Limit data for Europe.
If your headset fully supports A2DP and the Bluetooth Audio Gateway then we will support this in CoPilot. CoPilot has no control over this and will use whatever the device supports. If the devices and headset supports it, we will support it in CoPilot.
Estimated Time of Arrival's are based on a number of factors including the road speeds, the roads you are driving and the routing profile you have configured. Estimated Time of Arrival's are an estimate. If you get stuck in traffic or are slow moving we cannot foresee what delays may be ahead of you. Estimated Time of Arrival's are updated from your current position to your destination based on no other delays.
Android Specific
Yes, CoPilot Live v8 will be compatible with the new ROM. Please deactivate your CoPilot license first before installing a ROM upgrade. You will then be able to re-install and reactivate CoPilot.
iPhone Specific
Some customers have experienced problems when entering a CoPilot ID during initial setup. To avoid this problem, please connect your iPhone to WiFi and try re-entering your CoPilot ID.
Your iPhone has a built-in GPS receiver which allows it to pinpoint your location accurately on the map. It may take more than five minutes to acquire an accurate GPS position or 'fix'. CoPilot can also use your iPhone's mobile Internet connection to determine your location. This is called 'Assisted GPS', and while it is not as accurate as the GPS receiver it can help you get an initial location fix quicker.
Please note that you might not receive turn-by-turn guidance from CoPilot until you have a GPS fix.
Here's some tips for optimum GPS performance
- Make sure that your iPhone has a clear view of the sky. This will help you get a GPS fix quicker
- When you start CoPilot your position will be quickly displayed using the mobile Internet connection, however it may take more than 5 minutes to get a full GPS fix
- You may wish to wait 5 minutes to get a full GPS fix after starting CoPilot before setting off on your journey
- There is an on-screen indicator in CoPilot which shows the status of your GPS fix. This is the small flashing satellite dish in the bottom right of the driving screen.
- If this still fails, try powering off your iPhone by holding the power button down then swiping the red POWER OFF bar to the right, then power on and try again.
When the iPhone is connected to a car kit, headset or speaker the accessory will take control over screen dimming. Unfortunately at this time there is nothing we can do to stop the screen dimming.
The Bluetooth protocol is limited on the iPhone and does not permit the use of an external GPS receiver.
This is because you have disabled data roaming on your iPhone. You need roaming enabled to get a GPS fix on the iPhone. Please check in SETTINGS that LOCATION SERVICES is set to ON.
Volume control is controlled using the iPhone's hardware buttons (volume up and down). It is not possible to independently control the volume say inconjuntion with the iPod music player.
If Text To Speech is available in your region, please follow thee steps to enable Text To Speech.
1) Go to the Settings on the iPhone (outside of CoPilot)
2) Select “CoPilot NA”
3) Change “License Reset” to “On”. (See image right)
4) Close the Settings
5) Start CoPilot NA
6) Enter your CoPilot ID and Password.
7) Activate your Product.
Yes, you can access iPod control from within CoPilot Live on iPhone. Simply start your iPod before starting CoPilot. Then while using CoPilot simply press the iPhone home button twice to access the control menu. We are also working on inbuilt iPhone Controls which will be available in a later update.
Currently we are unable to offer map region upgrades for CoPilot single region iPhone versions. Additional map regions of CoPilot Live products are available on the App Store.
Apple only allows one application at any one time, so when a call comes in any application you have running will quit. Once you have finished your call the iPhone will re-open the application and for CoPilot we continue you on to your existing destination you had set.
On the iPhone please go into SETTINGS then the CoPilot region (e.g. COPILOT UK) and set the LICENSE RESET to ON. Launch CoPilot and you will be asked to re-enter your CoPilot ID.
iPad Specific
No, CoPilot Live HD is only available for the GPS-enabled 3G version of the iPad. It is not compatible with the wifi only version.
CoPilot Live HD is available as North American and European single region maps versions. Customers with the European Single Region version can upgrade to full maps of Europe via in-app purchase
Yes, the standard CoPilot Live iPhone apps do run on iPad. However they do not include the high-resolution graphics available with CoPilot Live HD
We strongly recommend that customers properly secure their iPad in-vehicle. 3rd party car mounts are available for iPad, for example
http://ipad-car-mount.com/
Yes, ActiveTraffic and Live Fuel Prices are available for purchase via-in app purchase for 12 months use. Go to MENU > CoPilot Store > Premium Live Services
- Uninstall by tapping and holding the CoPilot icon on-screen until it 'wobbles' then tap the X to delete
- Switch the iPhone/iPad off and on again (power cycle)
- Connect the iPhone/iPad to PC/Mac, and Sync with iTunes to re-install CoPilot Live
- Power cycle the iPhone/iPad again and disconnect before launching CoPilot Live for the first time
- Follow the on-screen instructions to set-up CoPilot Live
This is currently a limitation from Apple, and it's not possible to view pod casts through applications using the Apple SDK as these are not technically treated as songs.
For technical issues, PhotoNav is currently only available for Windows Mobile and Android versions of CoPilot Live.
Please power cycle your iPhone/iPad (switch it off completely and then switch back on again) - hold power button down for 5 seconds, then slide the red bar across to the right and then power back on. This should resolve the issue.
Premium Live Services: ActiveTraffic™ and Live Fuel Prices
A CoPilot Live v8 Premium Live Services subscription includes ActiveTraffic and Live Fuel Prices for 12 months use.
CoPilot Live v8 iPhone and iPad users can purchase a Premium Live Services subscription via in-app purchase. Go to MENU > CoPilot Store > Premium Live Services.
CoPilot Live v8 Android and Windows Mobile* users can purchase a Premium Live Services subscription from the CoPilot Live webstore:
http://www.alk.com/copilot/copilot8-liveservices.asp
* Premium Live Services are not compatible with CoPilot Live v8 purchased from Windows Mobile Marketplace or HTC Leo customers
ActiveTraffic helps you avoid wasting time, money and fuel by automatically navigating you the fastest way possible to any destination. It continuously monitors traffic conditions on more than 260,000 miles of highways, city streets and arterials nationwide to intelligently calculate the best route to avoid traffic congestion and provide an accurate estimated time of arrival (ETA). If a faster route is identified, it will indicate the estimated time you'll save and provide an option to preview the new route before deciding to detour.
CoPilot Live with ActiveTraffic provides you with the ultimate in navigation, helping you save time and travel hassle-free to the places you go every day. Whether you're commuting to work, running errands across town or traveling to cross-country, CoPilot Live with ActiveTraffic always knows the fastest route and realistic ETAs. As you spend less time stuck in traffic, you’ll not only save time but use less fuel translating into additional savings at the pump.
ActiveTraffic uses the latest advancements in traffic science to provide you with the best real-time information available on the market today. Providing a foundation of continuous real-time speed and location reports to CoPilot Live every minute for an average of 7 hours per day, per vehicle, commercial fleets - such as taxi cabs, service delivery vans and long haul trucks - represent the majority of our ActiveTraffic network. This information is intelligently combined with data from consumer vehicles, GPS-enabled smartphones and more than 400 other public and private sources to deliver a service that updates traffic information to consumers every minute, ensuring they have the most accurate view of traffic conditions wherever they go.
CoPilot Live has teamed up with INRIX, the leading international provider of quality traffic information and driver services in North America, to provide consumers with the everyday benefits of ActiveTraffic. In fact, when you purchase ActiveTraffic, you benefit from the same traffic information that 45 state DOTs rely on to better manage their daily operations and deliver traveler information services that serve millions of drivers nationwide.
Only INRIX combines the best data from the largest traffic network in the world with the latest breakthroughs in traffic science to power navigation and location-based services like ActiveTraffic. While other companies treat arterials and city streets just like stretches of uninterrupted highway, INRIX uniquely factors in the impact traffic lights, stop signs, curb cuts and other traffic control tools have on traffic speeds to provide a significantly more accurate snapshot of real-time traffic conditions and congestion on these roads. In testing, INRIX's patent-pending SpeedWaves™ technology increases the accuracy of real-time traffic information on these roads by more than 70 percent compared to other approaches.
Offered as a free upgrade to our existing traffic customers, ActiveTraffic coverage extends beyond highways and interstates to include more than 100,000 miles arterials, city streets and secondary roads nationwide. Better traffic information for more roads translates into more time-saving options for routing drivers to their destination.
CoPilot Central
Central 2.0 desktop software is not compatible with CoPilot Live for iPhone. Is only compatible with CoPilot Live v8 for Windows Mobile and Android.
Please follow the instructions below to download your map data using Central
Getting the device Connected
1) Launch Central 2.0
2) Log in with your CoPilot ID details (this is a must in order to download maps or purchase upgrades)
3) Plug your android device to your PC through a USB cable
4) On the device, drag the top bar down and tap on USB connected
5) Select "Mount"
6) You will see in Central your Device model (for android devices we just show "Android Device") and CoPilot 8 version
Downloading Maps
1) Select Download maps (icon in the centre of the welcome screen (only for android users) or go to CoPilot store and select Maps.
2) Select the region to download. You can only download maps for the region chosen in the mobile application (you will see your downloadable regions highlighted in blue, for all other regions you will have to pay and upgrade in)
3) Once you click on download, the data will be transferred to your PC, unpacked and sent to the storage card on the device. Please remember to keep the device connected at all times.
To enable you to get up and running quickly we provide a single product key code for everyone using the Google Market Place, this is called a Trial Key. CoPilot Live v8 is a full product and within the first 10 days of purchase we will send down to your device a full product key code. CoPilot in the first 10 days will not be limited in features at all.
